Globeskimmers — Support

Need help with Globeskimmers? You're in the right place.

Contact us

The fastest way to reach us is by email:

📧 [email protected]

We read every message and reply within 1–2 business days. When you write, it helps to include:

Frequently asked questions

Why does the app ask for my location? Globeskimmers uses your location only to find nearby places — restaurants, ATMs, restrooms, coffee, money exchange, and more. You can use "Change location" to search anywhere in the world without sharing your live location. The app never tracks your location in the background.

Why does it ask for camera access? Only the Smart Price Scanner and Smart Text Scanner use the camera, and only while you're actively scanning. Images are processed to read prices or translate text, then discarded — we don't store them.

The app isn't showing nearby results. Make sure location permission is enabled in Settings → Privacy → Location Services → Globeskimmers, and that you have an internet connection. Then tap "Refresh search near me."

How do I change my home country, currency, or language? Open Settings inside the app — you can update your preferences any time.

How do I delete my account and data? Email [email protected] with the subject "Delete my account" and we'll remove your account and associated data within 30 days.

Is the app free? Yes. Globeskimmers is free and supported by occasional, non-intrusive ads.

Privacy

Read how we handle your data in our Privacy Policy.


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